Welcome to nontre.co!

We’re delighted to have you here. By using our website, you agree to the terms below—designed to ensure a smooth and transparent experience. Please take a moment to read through them. If you have any questions, we’re always happy to help at support@nontre.co.

1. Using Our Website
   By visiting nontre.co or making a purchase, you’re part of our community. This means you agree to:

• Use our website responsibly.

• Not engage in activities that harm the site or others.

• Ensure any minors using the site have appropriate supervision.

2. Orders & Payments
We aim to make your shopping experience seamless. When placing an order:

• Double-check your details to avoid delays.

• If we need to make changes to your order, we’ll reach out promptly.

• Payment information is securely encrypted to protect your privacy.

3. Returns & Refunds
Not completely happy with your order? No problem. Check out our Return Policy for all the details on returns, exchanges, and processing times.

4. Your Privacy Matters
Your personal information is safe with us. See our Privacy Policy for how we collect, use, and protect your data.

5. Products & Services
Some of our products are exclusive and may be available in limited quantities. We do our best to display them accurately, but please note that colors may vary slightly depending on your screen. We also reserve the right to update or discontinue products without notice.

6. Billing & Account Information
To ensure smooth transactions:

• Keep your billing and contact information up to date.

• We may need to verify details before confirming an order.

• If we adjust or cancel your order, we’ll notify you promptly.

7. Third-Party Tools & Links
We may provide access to tools or links from third parties. While we hope they add value, we don’t control these services and recommend reviewing their terms before use.

8. Feedback & Submissions
We love hearing from you! Any feedback, ideas, or suggestions you share with us can be used to improve nontre.co. We appreciate your contributions but aren’t obligated to compensate for submissions.

9. Prohibited Uses
To keep nontre.co safe and respectful, please don’t use our site for:

• Unlawful activities

• Violating intellectual property rights

• Distributing harmful software

• Harassment or abuse of others

10. Limitation of Liability
We strive to provide reliable service, but we can’t guarantee our website will always be error-free or uninterrupted. Use of our site is at your own risk, and we are not liable for any damages resulting from its use.

11. Indemnification
By using nontre.co, you agree to indemnify and hold us harmless from any claims arising from your misuse of the site or violation of these terms.

12. Governing Law
These Terms are governed by the laws of Australia, and any disputes will be resolved under Australian jurisdiction.

13. Changes to These Terms
We may update our Terms of Service from time to time. It’s your responsibility to review them regularly. Continued use of our site means you accept any changes.

14. Contact Us
Questions? We’re here to help. Reach out anytime at support@nontre.co.

Return & Refund Policy

If you're not completely satisfied with your purchase, you can return items within 30 days for a refund or exchange. All returns must be in their original condition—unused, with original packaging intact—and sent to:
Suite 81/26-32 Pirrama Rd, Pyrmont NSW 2009.

Once we receive and inspect your return, we’ll process your refund to your original payment method, typically within 2 business days. Please note that return shipping costs are the responsibility of the customer, and proof of purchase is required for all returns and exchanges.

Change of Mind:
We do not accept returns for change-of-mind purchases. However, if there’s an issue with your order, please contact us—we’re here to help resolve it quickly.

Return Checklist:

• Return within 30 days of purchase

• Include proof of purchase

• Attach photos of the item(s) and note the date received

Note:
Items purchased during flash sales of 40% off or more are final sale and cannot be returned.