Subscription

Discover the ease & convenience of subscriptions with nontre.

How It Works:

Select Your Favourites

Choose the products you love from our extensive range of premium, earthwise products, and never worry about running out!

Choose Your Delivery Frequency

Whether you prefer a monthly, bi-monthly or quarterly refresh, our flexible subscription options cater to your needs. Just sit back, relax, and let us take care of the rest. Your chosen products will be delivered straight to your doorstep, hassle-free.

Subscribe & Save

As our way of saying thank you for being part of the nontre family, you’ll have access to 20% off every purchase made through subscription. Our lovely subscribers will also receive VIP membership perks, including early access to exclusive discounts and special offers throughout the year. What’s not to love?

FAQ's:

Why should I subscribe to nontre?

Enjoy exclusive benefits such as a saving of 20% on each delivery, keep your shelves stocked all year round and have your favourite household products delivered to your door every month. This ensures you will never run out! .

How do subscriptions work?

It is actually pretty simple. Select the Subscribe and Save option on your desired products and add it to cart. Next, choose between the three delivery interval options; monthly, bimonthly or quarterly, and then proceed to checkout.

Subscriptions are automatically renewed according to your selected delivery interval and the products will be automatically delivered by us after each successful renewal.

For example, if you started a monthly subscription, then the system will automatically charge your credit card each month and you will get the products to your doorstep each month, without the need to place the order by yourself!

Can I pause or cancel a subscription

Yes, of course. You can pause or cancel a subscription any time you want in the customer portal. However, there is a minimum of two orders required before you can cancel your subscription.

The customer portal can be accessed through the link you received in the email that was sent to you when you placed an initial subscription order in the shop. You can also access your subscriptions through logging into your nontre account.

Can I make edits to my subscription?

Yes, you can change your email address, edit shipping information, change the subscription interval, add/remove products, change the quantity of the products, skip future orders in the subscription and of course pause, resume, cancel and reactivate your subscription.

How can I skip or reschedule a charge?

You can skip or reschedule the charge in the customer portal. Each scheduled delivery will have a Skip payment button next to it, which you can use to skip the charge. You can reschedule the charge by clicking on the Reschedule button next to the delivery date.

Can I add products to my subscription?

Of course. You can add products to your subscription in the customer portal. Just click on the Edit button in the products cart and edit, remove or add products to your subscription.

What happens if the payment can't be processed?

If the subscription can't be renewed because a payment can't be processed you will receive an email with a link where you can safely update your payment method.

Can I update/ change my credit card details?

Yes, you can always update your credit card details by requesting a secure link and then you can proceed to update the details through the customer portal.